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M2M One Customer Support

Need help with your M2M One SIM Cards and services?

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Call 0508 888 M2M

Need help now? The fastest method to get technical support for M2M One services is by calling toll free in NZ on:

0508 888 M2M
(0508 888 626)

M2M One are available to assist over the phone from 9:00am – 5:00pm (NZ Time) on Monday to Friday.


For out of hours support we recommend creating a support ticket either through our support portal or by emailing us directly at:

Login to our Support Portal

Our support portal allows you to submit tickets directly or monitor the status of your current tickets.

M2M One customers can sign up here with their contact email address, we will send you an email invite to access:

Looking for quick help?

Try M2M One’s Customer Self Service Portal

Visit Customer Self Service Portal